Have no words. The laptop came with a box saying Apple official refurbished, so straight out of the box I like the honesty of the package. It doesnt want you to believe is a new product. To add more, this shop had a really cool detail putting a letter saying that the product would be cold because of the low temperatures. It adviced me to wait 1 hour for room temperature and then 2 hours while charging. When I opened the box, packaging was as if it would be a new brand laptop. Could not believe me eyes when, after setting everything up, I saw that battery life is 100%, charging cicles are only 3, and I started the guarante. Mac guarante starts to run as soon as the first user set up the laptop, so I bought a brand new Macbook Pro M2pro for half the price. If you have any doubst on refurbished, I can tell you is absolutely worth it. Thanks a lot, you won a new costumer!