Imo Q2 Plus

Telefoon is goed voor wat ik wil. Het bezorgbedrijf is de reden voor de min 1 ster Ik zeg alleen maar DPD

Niet ideaal voor de technologie van vandaag of voor mijn werk!

Quite impressive. My son breaks his phone in East Anglia, the morning he is going on a climbing trip in the north of Scotland. Panic! Find BlackMarket, simple 4G phone order smoothly. The phone arrives the next day!(Ssaturday), in the middle of nowhere >650 miles from home. Impressed. Then a polite email asking if everything is ok Well Done BlackMarket. I hope everyone gets the same high quality treatment

you guys really don't do yourselves any favours with the automated system purporting to be a person. i've just had this 'write us a review, how did everything go' message from 'greg, head of customer happiness'. how it went is, my phone quickly stopped working & i'm in the process of sending it back, which has been made much more tedious than it needed to be by the lack of anyone reading & replying to messages at your end. in order to get in touch with the seller, whose relation to backmarket i still don't understand, i've had to go through a rigmarole of filling in forms, giving wrong information because the option to describe correctly what had gone wrong wasn't there, & neither was the option to carry on without filling anything in, wait for a bit, try again...all punctuated by friendly messages from 'greg' & his no-reply email address...& now, i have got through to an actual person, made the necessary arrangements, & everything is, hopefully, fine, so its not that the system doesn't work. it'd just be so much quicker & more user friendly if you had someone actually reading & replying to messages, it'd also be more expensive in wages, & i can see why you'd choose not to, but pretending theres someone there isn't a good substitute, especially when the automated system isn't really up to the job. that said, i love what you guys are doing, i hate buying new phones, from their universally unethical & polluting manufacturers, & til now i've never known what to do with old knackered ones either, so while backmarket might be a bit of a palaver if anything goes wrong, i'll almost certainly be back. just back here from further on in the review process, to note that, 1, its a bit of a pain in the arse being asked to sign in after you got in touch with me, & 2, in true BM style, i've given my camera a 'meh' rating, because having only had the phone a few days before it packed up, i hadn't used it & have no idea if it worked or not- but i can't say that, & i have to say something! ditto for performance; it was working perfectly...til it wasn't. but how to convey that, with one out of 5 icons?

Phone works

Quick Delivery & Replacement sent however the first phone had a error message fault within a week and the replacement phone also worked for around a week, it did an update and then wouldn't go past the loading page.

Very pleased both with quality and delivery!